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Notes on asking for honest reviews, replying to customers and the rules behind both.
- LinkedIn testimonial examples: weak client quotes rewritten into strong ones10 November 2026 · A good LinkedIn testimonial names the client's problem, what you did and what changed, in the client's own words and with their written permission. Below are four invented before and after rewrites, plus what never to post.
- Can you get a Google review link without access to the Business Profile?5 November 2026 · Google's route to the review link starts inside the Business Profile, so you need to be an owner or manager to use it. If that isn't you, get added as a manager, request access or claim the profile. A customer who only wants to leave a review doesn't need a link at all.
- How do customers leave a Google review for a business? What to tell yours3 November 2026 · To leave a Google review, a customer signs in to Google, finds the business on Google Maps, chooses Write a review (or Reviews in the app), taps the stars and posts. Writing text is optional. Your request should make those steps easy and leave the rating entirely to them.
- Can people leave anonymous Google reviews? What it means for your business29 October 2026 · Not truly anonymous: Google lets reviewers post under a custom display name and picture instead of their Google Account name, but the review is still public and still comes from a Google account. You reply as normal, you cannot see who is behind the name, and a nickname on its own is not grounds for removal.
- 5 star Google reviews: what you can ask for and how the average really works27 October 2026 · You can ask customers for an honest Google review, but you cannot ask for five stars, pay for them, or only ask happy customers. A 5-star average comes from many genuine reviews of real experiences, and simple arithmetic shows how far each new review moves it.
- Restaurant reviews on Google: how to read them and what to reply to22 October 2026 · Treat your restaurant's Google reviews as a weekly report on food, waiting times, service and the room. Read them in batches and sort each by what the diner mentioned. Reply calmly, and ask every customer for a review without choosing who gets asked or offering anything in return.
- What is a testimonial, and how is it different from a review?20 October 2026 · A testimonial is a customer's own words about dealing with you, quoted with their permission on your website or in your marketing. A review sits on a platform such as Google, where you can reply but cannot edit it or choose which ones appear. Both need to be genuine.
- Do you need to buy Google review cards? What to check first15 October 2026 · A Google review card is a printed card that opens your Google review page by QR code, and sometimes by NFC tap. Google gives you the link and QR code free, so buying cards pays for printing and convenience. Check the link, the print quality and the wording before you pay.
- Google reviews for your business: what you control and what you don't13 October 2026 · As the owner you control four things: whether customers can find your review link, whether you reply, whether you report reviews that break Google's policies, and how you read what people say. You do not control which reviews appear, their star ratings, or whether Google removes one.