3 out of 5 starsExampleA mixed review3 out of 5 starsFictional example“Great haircut but I waited 25 minutes past my booking.” 1 out of 5 starsExampleA one-star review with no text
Your reply · Draft 1Draft ready
Thanks for the kind words about your cut, and sorry about the wait. Twenty-five minutes is longer than we want anyone to sit, and we have noted it. We hope to see you again soon.
Free · no account · made in the UK
Free tools for customer reviews
Write thoughtful replies, create honest review requests and turn real feedback into ready-to-use cards.
Or: Ask for reviews · Print a QR card · Share a testimonial
- free tools
- 4
- reply examples
- 29
- guides
- 50
Honest reviews only
No filtering, no rewards: Google's rules prohibit both, and they undermine the trust that makes reviews worth having.
- Every tool asks for genuine feedback.
- Every customer goes to the same review page.
- Nothing filters out unhappy customers.
- Nothing offers a reward for a review.
- Replies are drafts you check and post yourself.
- The reply writer only uses facts you give it, so it never promises a refund or a fix you have not made.
Reply examples
Got a tricky one? Find your review below.
Bad reviews19
- How to reply to a negative review about price
- How to reply to a review about a long wait
- How to reply to a review that names a member of staff
- How to reply to a review saying you didn't turn up or cancelled
- How to reply to a one-star review with no text
- How to reply to a review you think is fake
- How to reply to a review from a competitor posing as a customer
- How to reply to a review written in another language
- How to reply to a rude or abusive review
- How to reply to a review complaining about your policy
- How to reply to a negative review after you have already refunded
- How to reply to a bad review when the customer is wrong
- How to reply to a review from a former employee
- How to reply to a review meant for another business
- How to handle a customer threatening a bad review unless they get a refund
- How to reply to a review about cleanliness or hygiene
- How to reply to a review claiming you caused damage or injury
- How to reply to a review about a late or missing delivery
- How to reply to a review demanding a refund
Mixed reviews6
Good reviews4
Guides
Plain answers. Grouped by what you are doing.
Getting reviews
- How to find your Google review link
- How to ask customers for an honest review
- How to create a Google review link and QR code for your business
- How to get more Google reviews: a UK small business guide
Replying to reviews
- How to respond to a negative Google review
- How to say thank you for a review (with examples)
- How to reply to Trustpilot reviews
- How to reply to Tripadvisor reviews
Rules, removal and fake reviews
- The rules on asking for Google reviews: what UK businesses can and cannot do
- How to report and remove a fake Google review
- How to edit or delete a Google review you wrote
- Fake reviews and UK law: what small businesses need to know
Testimonials
- How to ask a customer for a testimonial (with examples)
- Do testimonials help SEO? What they can and can't do for a small business
- How do you add a testimonial page to your website?
- How do you design a testimonial that looks trustworthy? Layouts, cards and what to include
Questions
Fair questions. Short answers.
Free, no account, nothing stored.
About ReviewNudge
Are the ReviewNudge tools really free?
Yes. There is no account and no trial. The reply writer has a fair daily limit because it uses an AI model; the other three tools run entirely in your browser.
Can ReviewNudge get me more five-star reviews?
It helps you ask more customers, more easily, for honest reviews. It never filters out unhappy customers or offers rewards for reviews, because Google's policy prohibits both.
Do you store my reviews or customer details?
No. We do not ask for customer phone numbers or emails, reviews pasted into the reply writer are not saved, and the QR and testimonial tools never upload anything.
Who makes ReviewNudge?
ReviewNudge is made by Adapt Progress Evolve Limited, the UK studio behind ScriptGrain, a writing tool that learns how you write.